Quality Assurance/Executive Needed ASAP (GHSJMA)
Must be a College graduate in any course
Proficient in excel reporting (preferably at Intermediate level – knowledge on how to create Pareto and Root Cause Analysis charts, navigate through pivot tables and visual basic)
Knowledge on Basic Quality Tools – Analysis is preferred.
Proactive, analytical, self sufficient, willing to learn, hardworking and with good work ethics.
Responsibilities:
Managing QA activities in defined programs Responsible for Quality Assurance set up in new programs ·& defined programs (data and voice)
Transaction Monitoring and Coaching
Quality consultant to Operations for all quality related concerns, changes and updates.
Enhance Quality department touch points and share best practices
Centralized Call Recording and Monitoring Management
Assist and ensure in ISO 27001 and COPC compliance
Partnering with the Assistant Manager/Manager in governance of overall Quality Initiatives.
APPLY NOW AND EARN WELL!!! MUST HAVE EXPERIENCE.
ADDRESS:
We entertain walk-in applicants! Our office is located 4/F A&N Building, Kamagong cor. Saint Paul St., Barangay San Antonio Village, Makati City.
DIRECTIONS:
From MRT Magallanes station, take the PRC Jeep along Chino Roces and get off Kamagong St. (before Shopwise). From Kamagong, simply walk to Saint Paul St. one block away on your left. A&N is a white and grey building on your left.
Interested candidates, please email your resume to: jalcantara@globalheadstart.com
NOTE: Please be sure to include the position you are applying for on the subject title.
You can also text 0905-335-6006 for inquiries.
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