Jobs in Philippines

at Gladys Anne Roque in Taguig (Published at 28-08-2011)

Asia Core Cash Operations – Japan Team

Responsibilities:
Asia Core Cash Operations is responsible for processing of electronic and manual payments, monitoring and processing of GIRO payments, maintenance of client demographics and servicing of our client’s portfolios, covering APAC markets.

The primary responsibility of this position is to provide support for effective and efficient processing in terms of:
• Repair wire transfer instructions in a timely manner for Japan market.
• Ensure that currency cut offs are met and urgent clients are prioritized.
• Ensure that high value transactions are stratified according to the guidelines.
• Escalate issues as soon as identified.
• Comply with the company’s set guidelines and policies.
• Know the team’s Business Continuity Plan.
• Complete all mandatory training courses before the set due date.
• May act as back-up for any function that maybe assigned from time to time.
• Be able to deliver administrative tasks assigned on time.

Qualifications:
• Keen understanding of currency cut - offs, involved risks and ability to prioritize and redistribute the workloads within the team
• Strong Interpersonal skills to be able to communicate internally & externally and at all levels
• Excellent written & oral communication skills in English and native Japanese language in Kanji, Katakana, Hiragana.
• Ability to understand Japanese used in variety of circumstances. Approximately the same level as the old level 1 test, but designed to measure slightly more advanced abilities.
• Proven leadership and people management skills
• A proactive approach to problem solving, taking ownership of issues and having the determination to follow through.
• Ability to use creative problem solving techniques to solve business issues
• Strong PC and analytical skills
• Knowledge of MS Access, Excel, PowerPoint, and Word
• Must be open to rotation to other functions within ACCO for resiliency purposes.
Gladys Anne Roque
Dencom Consultancy & Manpower Services
Unit 3009, City Land Pasong Tamo Tower, 2210 Don Chino Roces Ave. Makati City
Tel. No. 813-69-77 | Fax No. 728-43-51 | Mobile No. 0916-641-0948 / 0923-9834014
Email Address: gladzroque@gmail.com

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