Jobs in Philippines

World Networking Services Inc. (WNS) has been an active services partner to its clients since 1998. Founded in New York, it has its presence felt throughout the country by providing talented individuals to companies who have continually sought its assistance and solutions. With Global Headquarter in the US, New Jersey, WNS is also present in India. The Manila Office started its operation on July 2009 with main focus on Executive Search.

Job Description

Key Responsibilities

·          Process Improvements

o    Guide improvement initiatives

o    Lead projects assigned  

·          Replication of best practices and improvement projects across sites

·          Drive web-based tools development and implementation

·          Drive process standardization  and  establish variants to standard process

·          Support business performance management

·          Implement SDLC in development projects

·          Act as sparring partner for the Global BPI Lead

·          Provide a value-adding solution mindset

Education and Experience

·          Graduate, preferably with a strong technical background /aptitude to facilitate the understanding of how Process Excellence can be used to meet specific business needs

·          Project Management Certification

·          Six Sigma Black Belt Certification

·          3+ years experience from a similar role in a BPO entity

·          3+ years in a leadership role with proven ability to lead, motivate and engage a diverse and large work force

·          Strong change management skills, envisioning and overcoming obstacles while ensuring benefits are realized

·          Proven strong communication skills ensuring clear, direct and appropriate communication at multiple organizational levels

Personal Skills

·          High Analytical / problem-solving skills

·          Highly result-oriented, ready to take challenges and able to work under pressure

·          Visionary, innovative and dynamic

·          Strong influencing/convincing skills

·          Customer Focus

·          Team Player

·          IT Savvy

·          Good interpersonal skills

·          Self-driven and can work independently while being a strong team player at the same time

·          In depth programming skills

View the original article here