Jobs in Philippines

XI GLOBAL will provide the following to successful candidates:
Competitive salary structure * Attendance bonus * Health benefits extended to dependents * Career growth * Fitness Center membership * Referral incentives * Employee events and Activities

Responsibilities:
Work in a fast-paced, structured call center environment

Deliver extraordinary customer care by responding to customer questions concerning their accounts

Grow and nurture customer relationships on each and every call that result in measurable customer value

Document necessary account information and offer solutions that benefit the customer

Maintain acceptable performance standards, including effectiveness, efficiency and quality.

Upholds the client policies (call handing, password, security, systems, and confidentiality etc)

Supports and adheres to company policies, requirements, and expectations

Maintains regular and consistent attendance and punctuality
Requirements:

Must be a graduate of any 4-year course, preferably courses related to Management or Finance.

Must have at least 6 months industry experience, preferably in a customer service/financial oriented program.

Superb English communication skills. Must be conversant.

Solid comprehension and active listening skills.

Interested applicants can send their resume to elsie.bisa@vxi.com. (Please indicate JOBSBULLETIN plus the position applied for on the Subject Line of your email)

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