Jobs in Philippines

Profile:

· Degree in Computer Science or equivalent certifications (MCSE, MCP, HP-UX, CCNA, CCNP).

· Minimum 5 years experience within IT Operations, infrastructure services support (Systems and Network management), operations monitoring and end user support.

· Minimum of 5 years technical knowledge of the applicable platform that you will be responsible for: Windows and Microsoft Products, HP-UX, Web browser and web environments, SAP, SQL, Oracle, Network management and HP Open View Products. Must be able to demonstrate troubleshooting and problem solving skills.

· Excellent understanding of ITSM\ITIL processes, preferably ITIL trained.

Core Competency:

· Must be a Service and Customer orientated team player. Flexible, self motivated with the ability to work under pressure in an International and culturally diverse organization.

· Must possess the ability to prioritize and perform multiple tasks.

· Good motivational skills plus verbal and written communication skills, strong command of English Language. Must be additionally fluent in at least one of the common languages of the supported customer (dependant on region).

· Fluent in local languages advantageous

Technical Skills preferred:

· 5 years working experience in Window Server System or UNIX administration with acceptable knowledge.

· Good working knowledge in any Remote access tools (PCAnywhere or VNC or Terminal Server, or Citrix) & any management console.

· Working Knowledge and demonstrated experience in administering and troubleshooting HP Data Protector or any other backup software.

· Experience in overall server backup, recovery and administration & RAID.

· Working experience in storage management (SAN) in Unix Server environments will be added advantage.

· Working experience in clusters management will be added advantage.

· Knowledge of HP Open view monitoring will be a plus.

· Good communication and customer service skills and the ability and desire to work in a collaborative team environment.

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